Central PA Septic Service ("we," "us," or "our") respects your privacy. This policy describes how we collect and use your personal information when you visit our website or use our services in Pennsylvania.
1. Information We Collect
We collect information that identifies or relates to you ("Personal Information"). This includes:
- Identifiers: Name, physical address, email address, and telephone number.
- Service Details: Information about your septic system, property, and service history.
- Technical Data: IP address, browser type, and usage data collected via cookies.
2. How We Use Your Information
We use your information to:
- Provide estimates and perform septic services.
- Communicate regarding appointments (via calls, email, or SMS).
- Process payments and maintain internal business records.
- Improve website performance and customer experience.
3. SMS/Mobile Communication
If you provide your mobile number, you agree to receive service-related text messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Third-Party Disclosure
We do not sell, trade, or rent your Personal Information. We share data only with:
- Service Providers: Vendors who assist with website hosting, payment processing, or form delivery, and who are contractually bound to keep your data confidential.
- Legal Obligations: If required by Pennsylvania or Federal law, or to protect our legal rights.
5. Cookies and Tracking
We use cookies to analyze web traffic. You can set your browser to refuse cookies, though some site features may not function properly. We do not currently respond to "Do Not Track" signals as there is no uniform industry standard.
6. Data Security and Retention
We implement industry-standard technical and organizational measures to secure your data. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with Pennsylvania business record-keeping requirements.
7. Your Rights and Choices
You have the right to:
- Request a copy of the data we have collected about you.
- Request the correction or deletion of your personal information.
- Opt-out of any future marketing communications.
To exercise these rights, please contact us using the information below.
8. Children's Privacy
Our website is intended for homeowners and adults. We do not knowingly collect information from children under the age of 13 in compliance with COPPA.
9. Changes to This Policy
We may update this policy periodically. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date at the top.
10. Contact Us
For questions regarding this Privacy Policy or our data practices, please contact:
Central PA Septic Service
Phone: (717) 219-2315
Email: [email protected]
Online: Service Request Form